Miles Carter, Ph.D.

UX Researcher

Miles Carter, Ph.D.

 

Objective

Design/Researcher Objective

Seeking a challenging position in the User Experience field.  My doctorate is in General Psychology with an Emphasis in Integrate Technology, Psychology and Learning. This Qualitative study focused on how technology influences the daily, weekly and monthly activities and actions of an individual. My ability to provide viable analytical and educational expertise will aid in developing usable product schemes that are engaging to all stakeholders. In that, this is exactly the type of position I have been looking for and I know that my years of progressive experience would be a significant asset to your company.

 

Experience

State of tennessee

June 2013 - Present

  • Develop test cases from requirements mandated for TEDs application

  • Instruct users of policies and procedures implemented for system enhancements

  • Assisted in researching and developing user persona for TEDs designers to provide a user-friendly system

  • Coordinated and led QAT and UAT testing efforts between business users, development and testing team

  • Created test plans, high level scenarios and test cases for both Quality Assurance Testing (QAT) and User Acceptance Testing (UAT) in multi-vendor environment

  • Perform Quality Assurance testing for TEDs system using interviews, document analysis, and workflow analysis

  • User Acceptance Testing in collaboration of interfaces to examine authenticity of Business Rules used in HUB verification

  • Participated in Agile Program Increment (PI) and Sprint planning sessions

  • Attended development and training sessions of the TEDs Healthcare system

Metro Nashville Public Schools

January 2009 - May 2013

  • Led Grant Procurement team and drafted successful grant to acquire 1to 1 student iPads for entire 8th grade class and 1 to 1 Netbooks for entire 7th grade

  • Collaborated with development and Subject Matter Experts to establish technical vision and feasibility to enhance the efficiency of educational efforts in the classroom

  • Integrated effective design and layout for Middle School Business Education across district

  • Drafted and implanted the new Middle School Computer Technology curriculum

  • Ensured that all efforts put by teachers in solving concepts and technology problems are explained properly

  • Implemented strategies, activities and techniques for promoting quality student performance

  • Established effective working relationships with staff and students

St. Thomas Medical Group

January 2006 - June 2008

  • Responsibilities include managing a 3-man technician team on daily stress test, including heart and ambulatory studies.

  • Liaison between Doctors and Administration of the effective and outcome of given studies.

  • Perform and interpret various Stress, Pulse Wave, Holter Monitor, Event Monitor and Ambulatory Blood Pressure tests.

Comcast, Inc.

May 2004 - March 2006

  • Performed complex functional application, regression and performance testing to ensure product integrity

  • ·Ensured testing efforts are mapped to business requirements

  • Troubleshot and alleviated problems of Office 2003/2007, Windows XP/2003, Active Directory, Exchange 2003

Skills

 

Expertise

Languages - AutoCAD, PASCAL, FORTRAN, C++, BASIC HTML, WordPress, ACCESS, Contour, JAMA, JIRA, SQL

Special Languages - REXX, CLIST, PL/I, JCL, CADAM, DATABASE, NetViz,

Hardware Systems - Windows, OS/2, OS/390, MVS, AS/400, UNIX/LINUX

Education

pRAIRIE vIEW a&m uNIVERSITY, pRAIRIE vIEW, tx

B.S. COMPUTER SCIENCE
Graduated: December 1995

 

gRAND cANYON uNIVERSITY, pHOENIX, az

M.S. SECONDARY EDUCATION
Graduated: May 2012

 

gRAND cANYON uNIVERSITY, pHOENIX, az

Ph.D. GENERAL PSYCHOLOGY WITH AN EMPHASIS IN INTEGRATED TECHNOLOGY, PSYCHOLOGY AND LEARNING
Graduated: October 2022

Honors AND aCTIVITIES

International Society for Technology in Education (ISTE)

Kappa Alpha Psi Fraternity, Inc. (Technology Committee: Web Administrator, Guide Right Chair, Undergraduate Advisor)

Epsilon Gamma Iota, Inc. (Engineering Honor Organization)

National Society of Black Engineers


Contact

Email: MILES_CARTER@HOTMAIL.COM
Phone: 810-210-2202
Address: 1350 rOSA l pARKS bLVD #201, nASHVILLE, tn 37208